SMS Terms & Conditions

Last updated:

Program Description

Aaron Rains Agency's SMS/text messaging program is used to communicate with people who have requested an insurance quote or otherwise contacted us and opted in to receive text messages. Message types may include: quote follow-ups, appointment reminders, policy or renewal notifications, responses to your inquiries, and occasional promotional offers or agency news (such as coverage reviews, bundling discounts, and seasonal reminders).

How You Opt In

You opt in to this program by checking the SMS consent checkbox on a form on this website (for example, our quote request or contact form) and submitting your phone number. By opting in, you agree to receive both service-related and promotional text messages from Aaron Rains Agency at the phone number you provided.

Message Frequency

Message frequency varies based on your interactions with us (for example, an active quote request may generate more messages than a general inquiry). You may receive multiple messages per week during an active conversation.

Message and Data Rates

Message and data rates may apply, depending on your mobile carrier and plan. Aaron Rains Agency does not charge for text messages, but your carrier's standard messaging rates may apply.

How to Opt Out

You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a one-time confirmation message and you will not receive further texts from this program until you opt back in. If you'd like to opt back in, submit a new request through our website or contact us directly.

Getting Help

Reply HELP to any message to receive assistance, or contact us directly at 530-637-2200 or arains@aaronrainsagency.com.

Carriers

Carriers are not liable for delayed or undelivered messages. Supported carriers include major US wireless carriers; coverage and reliability may vary.

Privacy

Your information, including your mobile opt-in and phone number, is handled according to our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Consent Is Not a Condition of Purchase

Consenting to receive text messages is not a condition of purchasing any insurance product or service from Aaron Rains Agency.

Changes to These Terms

We may update these SMS Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Aaron Rains Agency
1855 Buenaventura Blvd, St A, Redding, CA 96001
Phone: 530-637-2200
Email: arains@aaronrainsagency.com